Terms of Service

• Account means the user profile you create to access the Service.
• Allowances means metered usage included with your subscription (for example creative generation credits, competitor library scrapes, and storage), as shown at pricing or in your workspace.
• Brand or Brand workspace means the brand profile, assets, guidelines, and related data you submit for use with the Service.
• Content means text, images, layouts, copy, and other materials produced through or uploaded to the Service, including AI-generated outputs.
• Customer, you, or your means the individual or entity using the Service.
• Inputs means information, prompts, URLs, images, brand materials, and instructions you provide to the Service.
• Outputs means Content generated by the Service based on your Inputs.
• Subscription means a paid recurring plan that grants access to paid features of the Service for a billing period.
• Third-Party Services means platforms and providers integrated with Nekoly (for example Meta/Facebook Ads Library sources, payment processors, AI infrastructure providers, and web data services) that are not owned or controlled by us.

2.1 Who may use Nekoly

You must be at least 18 years old (or the age of legal majority in your jurisdiction, if higher) and able to enter a binding contract. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that entity, and "you" includes that entity.

2.2 Registration

You agree to provide accurate, current information and to keep your account details up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account. Notify us promptly at [email protected] if you suspect unauthorized access.

2.3 One customer, fair use

You may not create multiple Accounts to evade limits, pricing, guarantees, or enforcement actions. We may merge, suspend, lock, or terminate duplicate or abusive Accounts.

2.4 Team seats and agency use

Paid plans may include a limited number of team seats (as shown at checkout or in your workspace). Seats are for people working on your own business or brands under your Account. You remain responsible for all activity by invitees and for keeping seat use within your plan limits.

You may not resell seats, share login credentials in place of seats, or use the Service as a white-label or multi-client agency product for unaffiliated customers without our prior written consent. Agencies managing multiple client brands under one Subscription must stay within workspace and seat limits and must not create Accounts primarily to circumvent pricing or guarantees. We may lock seats, restrict invites, suspend features, or lock or terminate Accounts that violate these rules.

Nekoly is a software-as-a-service platform that helps businesses research competitor and market advertising, generate on-brand static ad creatives, organize brand assets on an infinite creative canvas, and export creatives for use in your own marketing stack. Core capabilities may include:

• Competitor and ads research: discovering and saving public Meta/Facebook Ads Library creatives into competitor libraries;
• Creative generation: AI-assisted image generation grounded in your Brand and reference materials;
• Brand workspace: onboarding, brand intelligence, asset storage, and related configuration;
• Canvas and catalog: browsing, remixing, and organizing creatives on an infinite canvas;
• Exports and downloads: retrieving Outputs (including formats suitable for Meta Ads Manager workflows) for use outside Nekoly.

Optional Meta advertising account connections or write-back features may be offered over time when available. Features, limits, integrations, and availability change over time. We may offer beta, preview, or limited features that are provided "as is" and may be modified or withdrawn without notice.

3.1 Service delivery

The Service is deemed delivered when we provide you with Account access (including after signup or payment confirmation for a paid Subscription), regardless of whether or how much you actually use the Service during a billing period.

4.1 Your license

Subject to these Terms and your active Subscription (where required), we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during your applicable term for your internal business purposes.

4.2 Restrictions

You shall not, and shall not permit any third party to:

• copy, modify, distribute, sell, lease, or create derivative works of the Service or our underlying software, models, or systems, except as expressly allowed for your Outputs;
• reverse engineer, decompile, or attempt to extract source code, model weights, or non-public APIs, except where such restrictions cannot be enforced by law;
• resell, white-label, or make the Service available to third parties as a hosted service without our prior written consent;
• use the Service for unlawful, fraudulent, deceptive, or harmful purposes, including impersonation, malware distribution, or violation of advertising platform policies;
• scrape, crawl, or harvest the Service (other than through features we provide) or bypass rate limits, access controls, or metering;
• upload or generate Content that infringes intellectual property, privacy, or publicity rights, or that violates applicable law;
• upload, generate, or distribute sexually explicit or pornographic Content, including but not limited to: depictions of sexual acts or simulated sexual acts; nudity or exposed genitalia of real or realistic human figures; explicit sexual behavior involving individuals or multiple participants; or Content intended primarily for sexual arousal when it includes nudity or sexual acts. For clarity, marketing or product visuals for lawful adult products (including sex toys) are permitted provided the Content does not depict nudity, sexual acts, or explicit sexual behavior;
• generate political campaign ads, hate speech, harassment, or Content targeting protected classes for discriminatory purposes where prohibited by law or platform policy;
• use Outputs or the Service to train competing models or datasets without our written permission;
• attempt to gain unauthorized access to our systems, other users' Accounts, or Third-Party Services.

4.3 Enforcement

We may investigate suspected violations and, where reasonably necessary, remove Content, restrict features, lock seats or Accounts, suspend access, or permanently terminate Accounts if we believe you have breached these Terms, applicable law, or Third-Party Service policies. Enforcement may take effect immediately and without prior notice where we reasonably believe delay would increase risk of harm, abuse, or legal exposure.

5.1 Nature of AI

The Service uses artificial intelligence and automated systems. Outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for your use case. Similar or identical Outputs may be generated for other customers. AI does not replace professional legal, financial, tax, or compliance advice.

5.2 Your responsibility

You are solely responsible for reviewing, editing, and approving all Outputs before publication or spend. You are responsible for compliance with advertising laws and regulations (including substantiation of claims, disclosures, endorsements, and sector-specific rules), Meta and other platform advertising policies, trademark and copyright clearance, and any rights of publicity or likeness.

5.3 No performance guarantee

We do not guarantee ad approval, reach, impressions, clicks, conversions, ROAS, CPA, or any business outcome. Campaign results depend on your creative, offer, budget, targeting, landing pages, seasonality, platform changes, and many factors outside our control.

Parts of the Service rely on Third-Party Services. When you use competitor library features, we retrieve publicly available advertising content from sources such as the Meta Ad Library through our providers. When you connect other integrations (if and when available), you authorize us to access and act on your behalf only within the permissions you grant.

Your use of Meta and other platforms is governed by their terms and policies; we are not responsible for outages, policy enforcement, account restrictions, billing on those platforms, or changes to their APIs. Disconnecting an integration or losing platform access may limit related features without refund.

Third-Party Services may process personal data under their own privacy policies. See our Privacy Policy for how we handle data in connection with integrations.

7.1 Plans and pricing

Current plans and pricing are shown on our marketing site and in-product paywall. We offer a free tier with limited one-time credits and paid Subscriptions with monthly credit allowances and competitor scrape limits. Prices, discounts, and Allowances may change prospectively as described in Section 13.

7.2 Payment

Paid Subscriptions are billed in advance through our payment processor (Stripe). You authorize us and our processor to charge your payment method for recurring fees and applicable taxes. You must provide accurate billing information. Failed payments may result in suspension until resolved.

7.3 No free trial; Money-Back Guarantee

Nekoly does not offer a free trial on paid plans. Your payment method is charged when you subscribe to a paid plan. New customers may be eligible for our 14-day Money-Back Guarantee, which is incorporated by reference and sets out eligibility, fair-use limits, and how to request a refund. The free tier (limited one-time credits) does not require a card and is not covered by the Money-Back Guarantee.

7.4 Renewal and cancellation

Subscriptions renew automatically for the same billing interval unless you cancel before the renewal date through your account billing settings, Stripe Customer Portal (where available), or by contacting support. Cancellation stops future charges; you retain access through the end of the current paid period unless we terminate earlier under these Terms.

7.5 Allowances and metering

Paid plans typically include approximately 20,000 creative credits per billing month, up to 20 competitor library scrapes per billing period, storage of approximately 2 GB for brand assets and generated creatives, and limits such as up to 3 brand workspaces and up to 3 team seats, unless otherwise stated at checkout or in your workspace. If you choose a prepaid interval (for example billed every 6 months), you still receive the same monthly credit allowance each billing month during that prepaid term—prepaid billing changes when you are charged, not how often credits refill. Free accounts receive a limited one-time credit grant that does not reset monthly and do not include competitor scrapes.

Creative credits reset each billing month. Competitor scrape Allowances are tied to your current scrape/billing window as shown in your workspace. Unused Allowances do not roll over into later months or periods and expire at the end of the applicable window unless we expressly state otherwise. We may apply technical limits, rate limits, or fair-use policies to protect the Service.

7.6 Promotional pricing

Any discount, promotional code, launch pricing, or reduced rate applied at checkout applies only to the first billing cycle unless we expressly state otherwise at the time of purchase. After the initial discounted period, your Subscription automatically renews at the then-current standard rate for your plan as shown on our pricing page or in-product paywall. By completing a purchase with a promotional discount, you acknowledge and agree to this pricing structure.

7.7 Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable VAT, sales tax, or similar levies, except where we are required by law to collect and remit them.

7.8 Refunds

Refunds are governed by our Refund Policy and Money-Back Guarantee. Except as stated there or required by mandatory law, fees are non-refundable and we do not provide credits for partial billing periods or unused Allowances.

8.1 Our property

The Service, including software, design, templates, documentation, trademarks, and all related intellectual property, is owned by us or our licensors. No rights are granted except as expressly stated in these Terms.

8.2 Your Inputs

You retain ownership of your Brand, Inputs, and materials you upload, subject to third-party rights. You grant us a worldwide, non-exclusive license to host, process, reproduce, and display Inputs solely to operate, secure, improve, and provide the Service, including generating Outputs and complying with law.

8.3 Outputs

As between you and us, and to the extent permitted by law, you own Outputs generated for you from your lawful Inputs, subject to (a) our underlying rights in the Service, (b) the non-uniqueness of AI results described in Section 5, and (c) any third-party rights in reference materials, stock assets, or platform requirements. We do not warrant that Outputs are free of third-party claims; you must perform your own clearance.

8.4 Feedback

If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation.

Our Privacy Policy explains how we collect and use personal data. You are responsible for providing any notices and obtaining any consents required for Inputs you submit (for example customer images or testimonials used in ads).

THE SERVICE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that the Service will meet your requirements, that Outputs will be accurate or lawful for your jurisdiction, or that defects will be corrected. Some jurisdictions do not allow certain disclaimers; in those cases, disclaimers apply to the maximum extent permitted.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICE IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100).

Nothing in these Terms limits liability that cannot be limited under applicable law (including fraud or willful misconduct, or death or personal injury caused by negligence where such limitation is prohibited).

You will defend, indemnify, and hold harmless Reviu app, MB, its affiliates, and their officers, employees, and agents from and against claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Inputs, Brand materials, or Outputs you publish or use; (b) your ads, marketing claims, or use of the Service in violation of law or third-party rights (including intellectual property, privacy, publicity, and advertising rules); (c) your breach of these Terms; or (d) activity under your Account by you or anyone you invite (including team seats).

We may modify, suspend, or discontinue any part of the Service, including features, integrations, Allowances, pricing, and plan structure. Material changes to these Terms will be posted on this page with an updated date. Where required by law, we will provide additional notice. Continued use after changes become effective constitutes acceptance. If you do not agree, you must stop using the Service and cancel your Subscription.

14.1 By you

You may stop using the Service and cancel your Subscription as described in Section 7.4. You may also delete your account from in-product settings where available.

14.2 By us

We may lock, suspend, or terminate your access immediately if you breach these Terms, fail to pay, pose a security risk, abuse the Service, misuse team seats or agency access, or if we are required to do so by law or a Third-Party Service provider.

14.3 Effect

Upon termination or Account lock, your license ends and you must cease use of the Service. Handling of Account data after termination or deletion is described in our Privacy Policy. Sections that by their nature should survive (including payment obligations accrued, intellectual property, indemnification, disclaimers, limitation of liability, and governing law) will survive termination.

• Entire agreement: These Terms and the documents referenced herein are the entire agreement between you and us regarding the Service.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Severability: If any provision is unenforceable, the remainder stays in effect.
• No waiver: Failure to enforce a provision is not a waiver.
• Force majeure: We are not liable for delays or failures due to events beyond our reasonable control.
• Governing law and disputes: These Terms are governed by the laws of the Republic of Lithuania, without regard to conflict-of-law rules. Before starting a formal dispute, please contact us so we can try to resolve the issue informally. Mandatory consumer protections in your country of residence still apply where they give you stronger rights.
• Language: These Terms are drafted in English. Translations, if any, are for convenience; the English version controls to the extent permitted by law.

Questions about these Terms: [email protected]

Reviu app, MB

V. Nagevičiaus g. 3, LT-08237 Vilnius, Lithuania